Returns & Exchanges

At Sous Chef, we want you to be completely satisfied with your culinary tools. If a product doesn't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place the unused kitchenware in its original box, ensuring all protective inserts are included to prevent damage during transit.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing